Privacy Policy

Introduction

This Privacy Policy describes how NISHANT KUMAR TYAGI and its affiliates (collectively "NISHANT KUMAR TYAGI, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://lekhservices.vercel.app/ (hereinafter referred to as Platform).

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Collection of Information

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time.

Some of the information that we may collect includes but is not limited to:

  • Personal data/information provided during sign-up/registering or using our Platform (name, date of birth, address, telephone/mobile number, email ID, proof of identity or address, etc.)
  • Sensitive personal data with your consent (bank account, credit/debit card, payment instrument, biometric information, etc.)
  • Behaviour, preferences, and other information you provide on our Platform
  • Information related to your transactions on Platform and third-party business partner platforms

If you receive an email or call from a person/association claiming to be NISHANT KUMAR TYAGI seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

Usage of Information

We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses.

  • Assist sellers and business partners in handling and fulfilling orders
  • Enhance customer experience
  • Resolve disputes, troubleshoot problems
  • Inform you about online and offline offers, products, services, and updates
  • Customise your experience
  • Detect and protect against error, fraud, and other criminal activity
  • Enforce our terms and conditions
  • Conduct marketing research, analysis, and surveys

Your access to these products/services may be affected if permission is not provided to us.

Sharing of Information

We may share your personal data internally within our group entities, corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

  • Sellers, business partners, third-party service providers (logistics, payment, rewards, etc.)
  • Government agencies or law enforcement if required by law or in good faith
  • To enforce our Terms of Use or Privacy Policy; respond to claims or protect rights, property, or personal safety

Security Precautions

To protect your personal data from unauthorized access or disclosure, loss, or misuse, we adopt reasonable security practices and procedures. We adhere to our security guidelines and offer the use of a secure server.

However, transmission of information is not completely secure for reasons beyond our control. By using the Platform, users accept the security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as completely secure.

Data Deletion and Retention

You have an option to delete your account by visiting your profile and settings on our Platform. This action would result in you losing all information related to your account.

We may refuse or delay deletion in case of pending grievances, claims, shipments, or other services. We retain your personal data for no longer than required for the purpose for which it was collected or as required under any applicable law.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Consent

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information on the Platform in accordance with this Privacy Policy.